Although many janitorial services have enjoyed at least a steady stream of clients over the years, the COVID-19 pandemic has officially changed everything. Many companies who were used to a steady or even moderate level of business have had to get used to receiving a slew of new customers and finding ways to meet the demands of a wide variety of businesses and organizations in need of consistent cleaning services. This has caused many janitorial employees to experience burnout, which can only serve to adversely affect not only employee morale but your business as a whole. With that in mind, the following is a list of 4 ways to prepare your essential employees for an influx of customers this fall.
Higher Extra Hands
If you are dealing with too much business for your current number of employees to handle, you may need to hire a few extra employees. Therefore, rather than say, forcing your employees to work mandatory overtime or even complete paperwork, etc., you can have a few part-time or per diem employees who can step in to help them as needed. This way, you will be able to ensure that they can all focus on the task at hand and that no one feels like they are being constantly overworked.

Motivational Meetings
Another excellent way to prepare your employees for an influx of new customers is by having motivational meetings. This can not only allow you to bring everyone together each day to go over workloads, delegate tasks, and express any concerns, but this will also be a time in which you can promote bonding and solidarity, and let them know how much you truly appreciate them. Moreover, experts also assert that a motivational meeting can help promote a more collaborative environment, minimize deviation, and allow you to hold everyone accountable. Either way, meetings are not just a great way to kick off the workday, but they can literally serve as the fuel that keeps your employees on task throughout each day.
Purchase Janitorial Software
Another great way to prepare your employees for an influx of new customers is by purchasing janitorial software. Given that janitorial software can help with things such as facilitating communication, provide you with accurate information in real-time, uncover and correct inefficiencies, help with supply budgeting, provide your team with cleaning instructions and checklists, this will help boost productivity and minimize the number of tasks that are not related to providing janitorial services.
Offer Incentives
Lastly, if you want to keep your employees happy and motivated while dealing with an influx of customers, you can offer them incentives for completing their workloads in the right manner and in a timely fashion. Incentives could be something minor, such as buying the most productive employee lunch each day, to something more major, such as cash rewards for the most productive employee each month. Additionally, you can also do things such as give out gifts for every employee compliment and much more. Either way, offering incentives will give your employees more of a reason to go above and beyond each and every day.
Overall, if you are looking for ways to keep your janitorial employees motivated despite the influx of new business and clients, this list should get your moving in the right direction. When in doubt, be sure to ask your employees what keeps them motivated and be prepared to listen and make changes as needed.

